This is an easy to fill out form that allows you to quickly schedule an appointment for our technicians to service your appliance at your earliest convience.Back
Are you happy with your Ace Appliance service experience?
We would love to hear about it!
If you write a review online, we will personally mail you a $5 Subway card as a way to say Thank You for your valuable feedback.
1: Click one of the link provided below and let us know what you think about your Ace Appliance repair.
2: Afterwards, email us at firstname.lastname@example.org and let us know:
We will then mail out your $5 Subway card within 5 business days after we have received your email.
Have questions? Call or email a Customer Service Representative 27 hours a day, 7 days a week.
Parts Hotline: 1-800-830-5465Back
Our technicians use the Major Appliance Service National Price Guide while pricing and quoting your appliance repair. Generally, our repairs are about 15% below the this guide.
The national price guide, used by thousands of technicians across the United States, ensures customers that they are getting the best possible appliance repair prices. And at ACE, we strive to keep our prices below the national guide.
Absolutely not! Our pricing starts at $64.99 for all general brands to come to your home and diagnose the problem from 7:30 AM until 11:00 pm, 365 days a year. We also service elite brands starting at $89.99. Elite brands of appliances are $25.00 more due to the additional time required for diagnosis, parts research and procurement.
Do you have more than one, or even several items needing appliance repair? If we diagnose them in the same visit, each item is discounted and priced as low as $39.99 per appliance.
Our technicians can repair virtually any common household appliance. We are appliance repair experts in washers and dryers, dishwashers, ovens, ranges, refrigerators, freezers, icemakers, central air, garbage disposals, and microwaves. When it comes to appliance repair, nobody does it better than ACE!Back
We understand it is stressful when your appliance breaks down. That is why our family-owned and operated business works around your schedule.
We offer you service seven days a week from 7:30 AM till 11:00 PM at absolutely no extra charge for any repairs done by our technicians. We'll even provide a two hour window when our technician will arrive at your home so you don't have to wait all day.
Furnace Repairs or Installations: Call M&M Heating: (419) 385-8426
All general brands start at $64.99 for an in-home diagnosis. We also service elite brands starting at $89.99, which are marked with an ELITE below. Elite brands of appliances are $30.00 more for service calls only due to the additional time required for diagnosis, parts research and procurement.
Our unique parts warranty sets us apart from the competition, because we guarantee most parts we install for One Year*!
We offer this amazing parts warranty for one reason only - we value our customers, all 165,000 of them!
We also guarantee our Labor & Service Charge for 30 days. Original invoice is required at time of service.
Our exclusive parts warranty is our way of thanking you for your continued support and patronage over the last quarter of a century.
If you would like a listing of parts that are covered by this warranty, feel free to call, or email our friendly office staff during our regular business hours. We're always here to help you with any of your appliance repair needs!
*Please note: All labor and service calls have a 30 day guarantee, which does not include self abuse, overloading, acts of God, electrical power surges, or flooding. We do not guarantee food loss, flooring loss, or refrigerant leaks. No refunds on deposits for special order parts. The customer is responsible for contacting the manufacturer for any warranty or extended warranties they may have on the applaince. Any parts that are not manufactured by the original manufacturer, or are no longer available will not be covered under the warranty and no refunds will be issued by Ace Appliance. Customers must provide the original invoice for all warranties to be honored.Back
Save 15% on parts with any repair!
Just mention you found this coupon on your mobile phone to receive the discount. Not valid with any other offers or promotions.
A. We service all types of major home appliances including but not limited to, Freezers, Cooktops, Central Air Conditioning, Washers, Dryers, Dishwashers, Disposals, Refrigerators, Ovens and Ranges. Check out our Service page for more info on which brands we service.
A. NO. We are a repair company only. However, if you need suggestions, we are always happy to help.
A. Our time is important to us. All appointments are scheduled within a two or three hour window for your convenience. Our friendly office staff will always give you a courtesy call to let you know the technician is on his way, approximately 15- 30 minutes before arrival.
A. Our service call includes a diagnosis fee and a complete written estimate of the work required for your appliance. Your total bill is broken into three parts: 1) the diagnostic fee 2) any labor charges 3) any parts charges. We base all of our prices off the Major Appliance Service National Price Guide. By using this guide, we ensure that our customers are getting the best possible repair price for their dollar.
A. We can help by giving the unit a full diagnostic check to see if your appliance is worth the repair. Most of our technicians have 10 to 20 years worth of field experience and will let you know, from a professional standpoint, if the cost of the repair is a better value than replacing the unit. If at that point you choose not to have any work done, or the unit is not repairable, you would just be responsible for the diagnostic fee or service call.
A. With the exception of apartments,We cannot send our technicians out to a home without a person being there during the appointment window. If you are unable to keep your appointment, we ask that you call as soon as possible to cancel or reschedule.
A. We only set up billing accounts, or NON-C.O.D accounts, with customers with specific history with our company and whose credit application has been approved by our accounting department. Some exceptions do apply, so please contact our office and any one of our friendly office staff will be able to help you with further information.
A. All of our technicians have trucks stocked with 95% of the current, fast - moving parts. We do this to be able to fix your appliance the same day. Although we stock as many parts as we can on our trucks, occasionally we do have to order parts from our distributors, which sometimes can take one to five business days.
A. Absolutely not!